1. About Us
This Privacy Policy explains how [Your Company Name] (“we,” “us,” “our”) collects, uses, discloses, and safeguards personal information when you visit [your-domain].ca or otherwise interact with us to receive or compare “cash-for-homes” offers anywhere in Canada, including the province of Québec.
Our practices follow Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”) and, for residents of Québec, the Act Respecting the Protection of Personal Information in the Private Sector, as amended by Law 25 (final phase in force since September 22 2024). osler.combigid.com
2. Personal Information We Collect
| Category | Details | Source |
|---|---|---|
| Identity & Contact | Name, postal address, phone number | Provided by you via forms, phone, SMS, or email |
We do not intentionally collect sensitive categories (e.g., SIN, banking, health, or biometric data).
3. Why We Collect & Use Your Information
| Purpose | Legal basis under PIPEDA / Québec Law 25 |
|---|---|
| 1. Assess your property and match you with potential buyers (private investors, renovators, or licensed realtors) | Consent: you actively submit the form requesting offers |
| 2. Allow matched third parties to contact you with offers | Consent & contractual necessity |
| 3. Earn a lead-generation or success-based commission when a sale completes or a referral is accepted | Legitimate business interest disclosed here |
| 4. Maintain records, detect fraud, and meet legal or regulatory obligations (including tax) | Legal obligation |
4. How & With Whom We Share Information
- Qualified Third-Party Buyers – private investors, renovators, or real-estate licensees who have agreed by contract to use your data only to assess and make an offer on your property.
- Service Providers – CRM, cloud hosting, email/SMS platforms, or call-centre vendors that process data on our behalf (many store data in Canada; some may store or access it from the U.S. or other jurisdictions).
- Regulators & Law Enforcement – if required to comply with law or to protect our rights.
Referral & Commission Disclosure
We may receive a flat or success-based commission when a third-party buyer closes on your property or when a registered lead otherwise converts. This compensation has no effect on the price offered to you, but we disclose it here for transparency.
5. Your Privacy Choices & Rights
| Right | Nationwide (PIPEDA) | Québec Residents (Law 25) |
|---|---|---|
| Access & correction | ✔ | ✔ |
| Withdraw consent / opt-out of marketing | ✔ | ✔ |
| Deletion / anonymization | • Reasonable under PIPEDA | ✔ Explicit right |
| Data portability (structured, machine-readable copy) | ✖ (federal bill pending) | ✔ Effective Sept 2024 osler.com |
| De-indexation (search-engine removal) | ✖ | ✔ |
To exercise any of these rights, email [email protected] or write to the address below. We will reply within 30 days (20 days in Québec) or explain why more time is needed.
6. Consent Practices
- Granular consent: We request clear, specific consent for each purpose (e.g., matching you with buyers vs. marketing emails). bigid.com
- Express marketing consent: Checking the optional marketing box lets us or trusted partners send promotional messages. You may unsubscribe anytime via link or “STOP” to SMS.
- Choosing not to provide data may limit our ability to obtain offers for you.
7. Retention & Security
- We keep lead data no longer than seven (7) years after last contact or deal completion, unless longer retention is legally required.
- Safeguards include encryption in transit and at rest, access controls, and periodic audits.
- If a breach presents a “real risk of significant harm,” we will notify affected individuals and regulators (including Québec’s CAI) without delay, as required by PIPEDA and Law 25. mccarthy.ca
8. International Transfers
Some cloud or communication tools may store or allow access to personal information outside Canada (e.g., the United States). These jurisdictions may have different privacy laws, and local authorities could access data under lawful order. By using our services, you consent to these transfers.
9. Cookies & Analytics
Our website uses functional cookies and limited first-party analytics (no behavioural advertising cookies) solely to ensure site performance and fraud prevention. Browser settings can disable cookies, but the form may not work properly.
10. Updates to This Policy
We may amend this Policy to reflect legal or operational changes. Any material changes will be posted here with a new “Effective Date” and, where required, we will request renewed consent.
11. Contact Information
Privacy Officer / Responsable de la protection des renseignements personnels
100 Main St E #211
Hamilton, Ontario
L8N 3W7
Canada
Email: [email protected]
Phone: (289) 402-5291
If you are unsatisfied with our response, you may contact:
- Office of the Privacy Commissioner of Canada (OPC) – priv.gc.ca
- Commission d’accès à l’information du Québec (CAI) – cai.gouv.qc.ca (for Québec residents)
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